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    Entries in bobo's (2)

    Monday
    Dec202010

    Thrifty Christmas gifts that keep on giving: Ski boot bag

    I just got one of these over at Bobo’s the other day, and transferred all my gear - boots, helmet and misc - over to it. This bag rocks big time. And, it’s very affordable.

    So consider it for the skier on your list.

    • Function: Isosceles Storage System carries boots, helmet and gear.
    • Fabric: Durable and tough, water resistant coated 600 denier polyester.
    • Side boot pockets with air/water drainage grommets.
    • Coated water resistant central compartment for gear.
    • Closed cell foam padded back.
    • Adjustable neoprene padded shoulder straps.
    • Internal zipper pocket for personal items.
    • Zipper mesh side pockets and top lid pocket.
    • Double locking, self repairing nylon coil zippers
    • Volume: 2800 cu. in. / 46 L.
    Saturday
    Dec182010

    Why I support local business: Bobo's 

    My regular readers already know that I’m big on supporting the local business over the chains from out of town. There are a lot of reasons to do this - and better customer service is just one of them.

    This evening, I stopped in Bobo’s on Moana Lane to buy a new ski boot bag. My old Daleboot bag from the Utah days was ripped up and simply embarassing. Anyway, I had a $25 BoboCash card in my wallet and thought, “hey, now’s the time to spend it.”

    I picked out the bag and went to pay, handing the cashier the BoboCash card. She looked and looked through the computer, but couldn’t find the number or whatever. Bottom line: I couldn’t use the card. Since I needed the bag, and it wasn’t any cheaper online, I got it anyway.

    The busy cashier did her very best to accomodate me, even calling some of the other help over, but to no avail. They suggested I email the company or stop in another time to try and fix the thing. I left thinking that I just needed to get over it, and move on. Stuff happens.

    Maven loves Bobo’sSo, I was really surprised to see this email a few minutes ago:

    Hello Cynthia,

    Robert called you to let you know we will fix your gift card.

    Will you please e-mail me the exact number on the back of your gift card.  We will re-activate it for you, but we just wanted to make sure it is correct so you don’t have any problems.

    I apologize for the inconvenience when you came in today :)  Thanks for your patience.

    Thanks,

    Becky

    Bobos Ski & Board Shop


    Needless perhaps, to say, but I emailed the number back, and I’ve just counted myself among the many loyal - and for good reason - customers of Bobo’s.

    -maven